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Return & Exchange 

At Favorite Onez, we prioritize patron pride and strive to offer the exceptional underwear buying experience feasible. We apprehend that every now and then, objects might not meet your expectations, and we want to ensure a trouble-free return and change process.


Right of Withdrawal:

Right of Withdrawal: In accordance with EU consumer safety laws, customers have the right to withdraw from their purchase within 14 days of receiving the products without offering any reason. To work this out properly, customers should notify us of their decision to withdraw by using an unequivocal assertion, which includes a letter sent by way of publish, fax, or e-mail. 


Refund Process:

If a client chooses to exercise their right of withdrawal, Favorite Onez will refund the entire purchase fee, which includes any delivery prices, without undue postponement and no later than 14 days from the day we are knowledgeable of the patron's selection to withdraw. However, we reserve the right to withhold the refund until the goods were returned or until the consumer has furnished proof of returning the goods, whichever is earlier. 


Return Conditions:

Customers are required to go back the goods without undue delay and 14 days from the day they notify their choice to withdraw from the acquisition. The fee of returning the products is borne with the aid of the client. The goods ought to be back in their authentic condition and packaging, and any loss in fee on account of coping with beyond what's necessary to set up the nature, characteristics, and functioning of the goods may be deducted from the refund. 


Refund Processing Time: 

Refunds may be processed inside 30 days of receiving the goods again. Favorite Onez will issue money back the use of the identical price approach used for the unique transaction until in any other case agreed with the customer. We need you to store with self assurance at Favorite Onez, understanding that if for any purpose you are not absolutely glad along with your purchase, we've got you blanketed with our transparent and consumer-pleasant return and trade coverage. 


If you have got any questions or want assistance regarding returns or exchanges, please don't hesitate to get in touch with our customer support group. 

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